Top 30 Customer Service Books Every Team Needs to Read
Comm100
SEPTEMBER 22, 2016
With this book, you can take a peek into the retailing giant’s customer-driven culture. ” As an internet-based retailer, Amazon provides a great example for e-commerce professionals who want to know how they can provide customer service in mold-breaking ways. Customer Loyalty: How to Earn It, How to Keep It by Jill Griffin.
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