article thumbnail

Medallia vs. Qualtrics vs. Lumoa: A Buyer’s Guide

Lumoa

In your CX platform dashboard, you can see how your customers behave across all touchpoints and can personalize your interactions with them based on their behavior and preferences. Higher Revenue: 64 % of customers will spend more if a business resolves their issues where they already are. Which Platform Fits Your Needs?

article thumbnail

10 Best Medallia Competitors and Alternatives of 2022

SurveySensum

For example, customer service agents and business consultants. . Their expert CX consultants and implementation teams help you run your CX program so that you can focus on what matters the most – growth. Moreover, their teams will help you with when to launch which survey at which touchpoint. Best features .