Fonolo
JULY 8, 2021
Companies use all sorts of metrics and techniques to evaluate their customers’ satisfaction with their products and services. Google reviews, social media activity, and customer service surveys all help companies learn about their customers’ experiences. Passives (7-8): These customers are neutral.
SugarCRM
OCTOBER 10, 2023
CRM software development has revolutionized business operations by providing a centralized platform to manage customer interactions, streamline sales processes, and improve overall customer satisfaction. Want to learn more about the evolution of CRM and hear from actual sales, marketing, service, and IT leaders?
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