Business Growth Customer Acquisition Customer Retention Finance 
VOZIQ
AUGUST 13, 2023
Here’s our pick of the quarter; let’s begin with an insightful book that delved deep into customer research. However, in order to win fan customers and increase these numbers, a complete rethinking of customer relationship management and a departure from the customary key performance indicators is necessary.
Intercom
FEBRUARY 15, 2023
“Customer satisfaction (CSAT) is a measurement that reveals how happy your customers are with your business: from your product or service to the experience you provide throughout the customer journey” Because customer happiness should be at the center of every business, customer satisfaction is an important metric to monitor.
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