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Remove Business Management Remove Customer Experience Management Remove Social Listening Related Topics
Sentiment Analysis Actionable Insights Customer Journey Map Machine Learning Voice of the Customer Customer Retention NPS Touchpoint Customer Feedback Customer Satisfaction More Related Topics >
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The Ultimate Guide to Choosing a Customer Experience Platform

Lumoa

MARCH 12, 2023

A customer experience platform is a set of tools designed to help a business manage and improve—you guessed it—the customer experience they provide. These tools typically include features such as customer data management, analytics and reporting, automation, and personalization.

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