Remove Business Operations Remove Case Management Remove Close the Loop Remove VOC
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Are You There, Company? It's Me, Your Customer.

PeopleMetrics

All signs point to a successful Voice of Customer (VoC) program. Making a point to come back to “close the loop” with your customers can reap greater rewards than you might think. Closing the loop with your customer means going a step beyond just gathering and analyzing survey response data. That’s great!