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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

Jaakko Männistö is an entrepreneur, Founder, and Omnichannel Customer Experience Professional. Identified as ‘Top 25 CX Professionals’ to watch out for in 2020, Emma Donnelly is the Head of Customer Relations, Social Media and Compliance Manager with expertise in staff supervision, customer service, and stakeholder management.