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Customer Experience Management: An Exclusive Interview with Micah Solomon

SugarCRM

AUGUST 19, 2020

Above and beyond, outside of your typical operating zone is “helping when you can’t help.”. Q: You’re well-known for helping companies bring a Ritz-Carlton caliber customer service to their business operations. You go above and beyond to help a company, including going in hands-on as an undercover mystery shopper. .

Customer Experience Management 48
Customer Experience Management Mystery Shopping Customer Experience Mystery Shopper 48
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