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DMG Consulting Releases 2022 – 2023 Cloud-Based Contact Center Infrastructure/Contact Center as a Service Product and Market Report

DMG Consulting

DECEMBER 7, 2022

DMG Consulting Releases 2022 – 2023 Cloud-Based Contact Center Infrastructure/Contact Center as a Service Product and Market Report. Who: DMG Consulting LLC, a leading provider of contact center, back-office, and real-time analytics market research and consulting services. MEDIA ALERT.

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CRM Strategy Meets the Demands of Working Remote

SugarCRM

JULY 28, 2022

Customer service organizations have long been transforming their operations to a remote-work, digital-first mindset. Online communities, knowledge bases, omnichannel contact centers, and other customer engagement tools barely hit a speed bump as so many of us now work from home.

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