Are You Delivering “Comfort and Joy” to Your Customers?
Customer Bliss
NOVEMBER 18, 2020
Customer service professionals spend a lot of energy today on the comfort side of customer service. We focus on speed and accuracy of service with yardsticks hardwired to the science of the business. We even have metrics that calculate the arithmetic of effort. Happy holidays! About Chip R. Dr. Chip R.
Let's personalize your content