Remove Case Management Remove Close the Loop Remove Machine Learning Remove VOC
article thumbnail

10 Best Qualtrics Competitors and Alternatives in 2021

SurveySensum

It provides the technology to create and share surveys, set up notifications to close the loop, analyze the data with real-time journey-based dashboards, and understand verbatims with Text & Sentiment analysis to prioritize actions. Closing the loop. Closing the loop is highly important. Data Management.

article thumbnail

Recover Alert Management - Centralized vs. Decentralized Approaches

PeopleMetrics

Recover alerts are the core of any advanced VoC program. Following up on recover alerts is the heart of your VoC program. In this model, a centralized team is composed of a handful of members who are responsible for closing the loop on all recover alerts. Alert Management. Does Closing the Loop Pay?