Case Management Close the Loop Net Promoter Score Sentiment Analysis 
PeopleMetrics
AUGUST 22, 2022
The answer to keeping your customers happy is simple: close the loop. Closed-loop customer feedback provides businesses with a reliable, structured approach to collecting, analyzing, and implementing the feedback they received from customer satisfaction surveys. What is closed loop feedback? Case Management.
SurveySensum
NOVEMBER 11, 2021
It provides the technology to create and share surveys, set up notifications to close the loop, analyze the data with real-time journey-based dashboards, and understand verbatims with Text & Sentiment analysis to prioritize actions. Closing the loop. Closing the loop is highly important.
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