Case Management, Government, Technology and Touchpoint

Practitioner’s Perspectives from the CX Leaders Trends & Insights: 2022 Corporate Edition

Execs In The Know

MARCH 22, 2023

Fulton County Government has made a commitment to provide service accurately and efficiently to its customers across multiple touchpoints with minimal deficiencies by eliminating cross-functional disconnects. Lisa Oswald Senior Vice President & Global Head of Customer Service Pg. Is it a lack of investment?

CX Contact Center Start-ups Education

Your CRM, your choice

SugarCRM

FEBRUARY 26, 2019

What does load us up for the win though, is choosing empowering technology and making it fit beautifully. You probably have a symphony of stakeholders – perhaps employees, customers, investors, suppliers, retailers, press, and government bodies. Yup, the answer is technology. But it’s not. Will your CRM be customizable?

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Tech Customer Success

Practitioner’s Perspectives from the CX Leaders Trends & Insights: 2022 Corporate Edition

Your CRM, your choice

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