Logicalware
FEBRUARY 18, 2024
Proudly acting as the initial and concluding touchpoint for their 129,000 citizens, the council manages an array of enquiries, ranging from bin collections and birth registrations to marriage notifications, council tax queries and more. Our old telephony system was unstable and unreliable.
Execs In The Know
MARCH 22, 2023
Fulton County Government has made a commitment to provide service accurately and efficiently to its customers across multiple touchpoints with minimal deficiencies by eliminating cross-functional disconnects. Lisa Oswald Senior Vice President & Global Head of Customer Service Pg.
SugarCRM
FEBRUARY 26, 2019
You probably have a symphony of stakeholders – perhaps employees, customers, investors, suppliers, retailers, press, and government bodies. Customer service processes can be managed tightly via CRM and it’s the best way to keep a real-time view of customer satisfaction.
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