CEM, Customer Experience Management, Social Media and Sports

What Can We Learn from Restaurants and Casinos?

Beyond Philosophy

FEBRUARY 24, 2015

In both of these examples of restaurants and casinos, there is great care and planning that goes into the experience for the guests. Every detail, from how the prices are listed in the menu to how bright the light is in the Sports Book, has been considered to give the proper psychological cues to the Customers.

CEM

CEM Social Media Customer Experience Management Sports

3 Ways to Use Mobile To Your Advantage

Beyond Philosophy

JUNE 4, 2015

Depending on the need of the Customer in front of them, they can use the appropriate channel to make a helpful, effective, and pleasant experience for Customers. DICK’S Sporting Goods use technology to their advantage. According to an article on Inc.,

E-commerce

E-commerce Sports Retail Omnichannel

Tech Customer Success

What Can We Learn from Restaurants and Casinos?

3 Ways to Use Mobile To Your Advantage

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