Close the Loop Customer Experience Management Customer Loyalty Structured Data 
Lumoa
JANUARY 19, 2023
Structures may be more flat and cross-functional, with employees wearing multiple hats and some of them also dedicating only half of their time to customer experience initiatives. Here’s an example of how a startup’s customer experience department might be structured.
Lumoa
FEBRUARY 9, 2023
Actionability is also, as we believe, one of the essential aspects of customer experience management. How do you take action on customer experience? Listen to your customers. This helps to ensure customer satisfaction and builds long-term customer loyalty.
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