Zendesk
APRIL 4, 2022
This is the reality for many customer experience (CX) teams. In 2021, Virginia and Colorado joined California with state laws, and even more are in the pipeline for 2022. In short, it allows CX teams to focus on core responsibilities while ensuring scalable compliance across the board.
Zendesk
JANUARY 18, 2024
In this comprehensive guide, we’ll break down the importance of customer data privacy, common privacy concerns, best practices, and key privacy standards and regulations, all backed up with facts and figures from the Zendesk Customer Experience Trends Report 2024. More in this guide: Why is customer data privacy important?
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