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Customer data privacy: A CX guide for 2024

Zendesk

Review compliance with data protection laws Depending on the location of your business and your customers, you’ll likely need to follow data protection laws and regulations. Simply put, GDPR compliance helps ensure lawful, transparent, and fair data processing practices.

CX 52
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Happy GDPR Day!

SugarCRM

Today has long been billed as the deadline for companies to become GDPR compliant, but very few companies are claiming 100 percent compliance. And, while there is a tendency to procrastinate on complicated projects like these, it’s ok for your compliance plan to still be a work in progress. Quite frankly, GDPR is a mess.

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Why CX teams need automated privacy tools

Zendesk

In 2021, Virginia and Colorado joined California with state laws, and even more are in the pipeline for 2022. In short, it allows CX teams to focus on core responsibilities while ensuring scalable compliance across the board. This is the reality for many customer experience (CX) teams.

CX 52
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Guide to Technical Assessment Tests: Hire the Best Talent Easily

ProProfs

For example, take the case of John Baker Sales , a leading paint booth provider in Denver, Colorado. Pro tip: You can go for an easy yet feature rich LMS or Learning Management System like the ProProfs Training Maker for your onboarding, compliance training, or even succession training needs to make this possible. View This Assessment.

Finance 52