article thumbnail

Customer data privacy: A CX guide for 2024

Zendesk

If you fail to comply with relevant privacy laws, based on your industry and the location of your business and customers, you may be subject to fines. 83% of CX leaders say data protection and cybersecurity are top priorities in their customer service strategies. Source: Zendesk CX Trends Report 2024.

CX 52
article thumbnail

Guide to Technical Assessment Tests: Hire the Best Talent Easily

ProProfs

For example, take the case of John Baker Sales , a leading paint booth provider in Denver, Colorado. Pro tip: You can go for an easy yet feature rich LMS or Learning Management System like the ProProfs Training Maker for your onboarding, compliance training, or even succession training needs to make this possible. View This Assessment.

Finance 52