Weathering the Negativity Storm
CX Journey
NOVEMBER 28, 2014
Convinced no Scottish Highlands mist is a match for three hardened Colorado mountain women, we soldier upward. Alleviate fear or feelings of powerlessness by focusing the complainer’s energy on constructive - or at least non-destructive - efforts. We don our rain coats only, too lazy to trouble ourselves with our rain pants, too.
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