Why engaging HR, Finance, Legal, and IT to embrace the customer is vital!
Beyond Philosophy
NOVEMBER 30, 2023
Starting with… Help People Realize How Their Role Affects The Customer Many people in the organization who do not work with customers might need help with this connection. For example, we worked with RICOH Printers, Canada, which became our case study based on their improvement of 34 points in the Net Promoter Score® 1 over 30 months.
78 
Let's personalize your content