20 Call Center Leaders and QA Pros Reveal the #1 Problem Keeping Call Center QA & Monitoring Teams Up at Night (and How to Solve It)
Callminer
SEPTEMBER 5, 2017
Your customer does not care what you get on your internal scorecard. Continuing education and skills enhancement for QA and monitoring teams is absolutely essential. Higher Ed Growth (HEG) is a full-service marketing agency specializing in post-secondary education. Focus on the game, not the score… ”. Katy Mcintosh. LawnStarter.
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