Hodusoft

JUNE 17, 2021

There is nothing more rewarding than knowing that you are truly serving your customers well. HoduCC – the Call & Contact Center software by HoduSoft has been named as Category Leader and FrontRunner for call recording software in the latest list published by Gartner Digital Markets Report. What do our customers say.

Contact Center 98

Contact Center Gambling Text Analytics Government 98

CSAT.AI

JULY 12, 2023

Studies also show that companies are aware of this and want to provide upgraded experiences. The good news is it’s possible to engage AI to enhance customer experience and service without blowing the budget. Customers Want Better Service and CX Customers are demanding great CX. Many businesses get this.

AI 87

AI CX Gambling Sentiment Analysis 87

ClearAction

AUGUST 22, 2020

Thriving in Customer Experience on a Tight Budget Lynn Hunsaker. Customer experience management on a tight budget can still achieve great progress. You can make a vital impact even when customers are experiencing difficulties and use of technologies must be scaled back. Compelling Action.

Customer Experience 77

Customer Experience Non-Profits Gambling Innovation 77

Callminer

JULY 30, 2020

Speech analytics solutions like CallMiner Eureka help to improve the customer experience by consolidating intelligence from not only what was said, but how it was said, along with intent and emotional intelligence to provide actionable insights quickly. The most important thing is that call center reps don’t argue with the customer…”.

Customer Service 265

Customer Service Start-ups Customer Satisfaction Gambling 265