Hodusoft

JANUARY 28, 2021

The software helps with sales campaigns and it proves simply invaluable for customer service. Sales campaigns. Think up strategic campaigns to draw in more customers and then use call center software for implementation. Customers, existing or prospective, will use just about any channel which is convenient.

Social Media 105

Social Media Contact Center Omnichannel Sales 105

Intercom

JULY 26, 2022

Examples include web and mobile applications, platforms, social channels, and any other digitally-connected interfaces, such as voice-activated or IoT devices. This will enable you to build out a truly omnichannel customer experience that delights customers no matter where they interact with your brand.

Customer Experience 69

Customer Experience CX Omnichannel Touchpoint 69

SurveySensum

JULY 14, 2020

He is a prolific Writer, Service Management and Support Industry Analyst, and an International Speaker with a specialization in exploring the connection between customer service and technology, with extensive experience in the IT and technology industries. He is a Trainer, Bestselling Author, and a Keynote Speaker.

Customer Experience 132

Customer Experience CX E-commerce Social Media 132