3 patient experience problems that can be tackled with CX solutions
Qualtrics
SEPTEMBER 23, 2019
For example, one large communications firm embraced both the voice of the employee (VoE) and VoC and, as a result, saw its employee Net Promoter Score (eNPS) go up 60 points in one location. ANSWER: For healthcare organizations, there is a lot at risk by not communicating clearly with your customers and members.
20 
Let's personalize your content