article thumbnail

20 Call Center Leaders and QA Pros Reveal the #1 Problem Keeping Call Center QA & Monitoring Teams Up at Night (and How to Solve It)

Callminer

She has a command to write on call center software and new technologies used in contact centers. Lindsey Brown is the Director of Marketing and Sales at Port City Companies in Port Huron Michigan. which gives smaller companies access to executive level Contact Center & Customer Service Experts by the hour.