The 12 best call center software of 2021 (according to users)
Zendesk
MARCH 26, 2021
Chances are, your call center now handles customer communications over phone, email, chat, social media, and more. We handle clients all over Canada, [the] USA, and even Puerto Rico, so it is very hard to always be able to travel and have face-to-face meetings with our clients. Call recording/transcription.
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