CRM Customer Relationship Management CXM Manufacturing 
ClearAction
JULY 23, 2023
All this, in addition to customer success and customer service organizations who strive to strengthen customers’ post-purchase experience, loyalty, and lifetime value. Your CRM (customer relationship management) system is typically used by all of these parties. Silo Focus for B2B CXM Governance 2.
SurveySensum
JULY 14, 2020
He specializes in CX Strategy, Customer Journey Mapping, CX Program Management, CX Consulting for Insurance, Manufacturing, Retail, Telecom industries. A multi-award-winning CX Practitioner and Artist, DeAnna Avis has over a decade of experience in leading customer-centric projects around the world. LinkedIn : [link] /.
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