Remove CRM Remove Customer Service Remove CX Transformation Remove Invoicing
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Customer experience, whose business is it?

Lumoa

They also support integrations e.g. enabling feedback to flow back to CRM system or help Customer Support department in fixing the issues in real-time. Finance You might ask "How could a finance department influence customer experience?" Remember when you received a wrong invoice from your phone company? That's fair.

article thumbnail

Customer experience, whose business is it?

Lumoa

They also support integrations e.g. enabling feedback to flow back to CRM system or help Customer Support department in fixing the issues in real-time. Finance You might ask "How could a finance department influence customer experience?" Remember when you received a wrong invoice from your phone company? That's fair.