SugarCRM

FEBRUARY 20, 2024

Started by his grandfather in 1967, Andres and his family have been generationally committed to providing excellence in the shipping industry by tackling the lack of delivery logistics and reliable transportation methods in Columbia. You must be selective and realistic in what you commit to—you can’t say yes to everything.

CRM 26

CRM Sales Transportation Start-ups 26

SugarCRM

JANUARY 25, 2024

zazen Water , a provider of alkaline water solutions in Australia, is recognized for its use of SugarCRM to support business growth and customer satisfaction. Through strategic integrations, zazen Water automated its business and customer service operations to streamline high-order volume processing.

Real Estate 29

Real Estate Transportation CRM Sales 29

SugarCRM

NOVEMBER 9, 2022

Asia Pacific — Engenco Limited was chosen as the 2022 APAC Customer of the Year for demonstrating excellence in deploying SugarCRM across its businesses to drive data completeness for improved visibility and sales adoption.

CRM 49

CRM Transportation Innovation E-commerce 49

Shep Hyken

DECEMBER 3, 2021

This week we feature an article by Dan Martin, Chief Executive Officer of Xpress Global Systems , an organization focused on innovation, efficiency, and scalability of shipping and distribution of flooring products. He shares the four key areas that lead to elevated customer experiences while growing rapidly.

Net Promoter Score 126

Net Promoter Score Customer Experience Scorecard Transportation 126

C3Centricity

OCTOBER 1, 2019

The offers of constant innovation and novelty have made us all more impatient and critical. And customer satisfaction is becoming insufficient to drive growth alone. The reason is that our customers may be satisfied, but they will never stay satisfied for long. CRM #CEX #CustomerSatisfaction Click To Tweet.

Customer Satisfaction 72

Customer Satisfaction CRM Transportation Innovation 72

Comm100

MAY 23, 2022

Today’s Gen Z students have grown up during a time of incredible innovation in CX. Whether it’s shopping, transportation, or food, these students have learned to expect service when, where, and how they want it. Today’s higher education customer service needs to be student-centric, and that requires a digital-first solution.

Education 52

Education Transportation CX Start-ups 52

Zendesk

FEBRUARY 21, 2024

Transportation costs range from the cost of company cars, fuel, and flights to sales meetings, trade shows, and conferences. They nurture relationships to turn leads into customers. Customer service representatives comprise the support team that handles customer requests, issues, or inquiries after the sale.

Sales 52

Sales Social Media CRM B2B 52