Remove CRM Remove CX Transformation Remove Invoicing Remove Net Promoter Score
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Customer experience, whose business is it?

Lumoa

They also support integrations e.g. enabling feedback to flow back to CRM system or help Customer Support department in fixing the issues in real-time. Remember when you received a wrong invoice from your phone company? Remember when you received an invoice that was hardly understandable? That's fair. The key steps include: 1.

article thumbnail

Customer experience, whose business is it?

Lumoa

They also support integrations e.g. enabling feedback to flow back to CRM system or help Customer Support department in fixing the issues in real-time. Remember when you received a wrong invoice from your phone company? Remember when you received an invoice that was hardly understandable? That's fair. The key steps include: 1.