CRM Outlook Text Analytics VOC 
DMG Consulting
JUNE 13, 2017
Other WFO applications that are part of feature-rich WFO suites include speech/text analytics, surveying/voice of the customer (VoC), performance management, desktop analytics (DA), gamification, eLearning and coaching. Outlook for WFO Vendors.
SurveySensum
NOVEMBER 23, 2023
Your software should allow you to save this data in your CRM, help desk, and billing systems and trigger workflows immediately. It lets you send NPS, CES, CSAT, product, onboarding, and many VOC surveys to your customers. Seamless integrations SurveySensum can be seamlessly integrated with different tools like Slack, Outlook, etc.
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