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Gratitude Grows Gains from Customer Experience Strategies

ClearAction

It encourages balance of energy and investment in proactively retaining and acquiring customers. Your Marketing team supports customer retention in balance with customer acquisition. Your non-customer-facing groups and partners learn how to prevent issue occurrence.

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Introducing Brand Impact Simulator

Qualtrics

They don’t know how to identify the right mix of brand attitudes and strategies to improve key outcomes such as customer acquisition, website traffic, or subscriptions. For these brands, a lot of the process is a guessing game and often reactive rather than proactive when consumer preferences and expectations change.