Customer Expectations, Customer Experience, Education and Event Planning

Everything just changed: How to keep your customers at the center during turbulent times

Intercom, Inc.

APRIL 29, 2020

In our case, creating value for our customers meant sharing best practices for managing their COVID-19 response. Our product education manager Phil Byrne – you might recognize him from our product onboarding ??– Rethink your product and marketing plans. We believe it’s the right thing to do.

Education

Education Event Planning Start-ups Healthcare

How Well Do You Know the Six Customer Experience Performance Domains?

CX Journey

MAY 3, 2016

The Customer Experience Professionals Association (CXPA) was established in 2011 to support and to advance the customer experience profession, to set standards for the profession, and to increase the visibility of these long-unsung heroes. The value that the CXPA offers resides in both education and networking.

Customer Experience

Customer Experience Event Planning Voice of the Customer Education

Tech Customer Success

Everything just changed: How to keep your customers at the center during turbulent times

How Well Do You Know the Six Customer Experience Performance Domains?

Webinars

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