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Leading Your Customer to the Right Choice

Beyond Philosophy

AUGUST 8, 2018

We discussed this concept in more detail on our Intuitive Customer podcast when we had a special guest, Dr. Jeff Parker, PhD, the Assistant Professor of Marketing from the University of Illinois, Chicago. One, in particular, speaks to how customers make decisions based on the information they encounter in a menu.

Retail 111
Retail Customer Experience Customer Expectations 111
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5 Top Customer Service Articles of the Week 10-10-2022

Shep Hyken

OCTOBER 10, 2022

Each week I read many customer service and customer experience articles from various resources. 7 Tips for Successfully Embedding Customer-centric Governance Into Company DNA by Meygan Gerber. EHL Insights) Today’s business world requires companies to put customers in the driving seat.

Customer Service 11
Customer Service Touchpoint Customer-Centric Organization CX 11
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