Customer Expectations Customer Satisfaction Customer Survey Mystery Shopper 
Comm100
AUGUST 21, 2018
Like the user satisfaction rate, this information can be obtained from a customer satisfaction survey. Net Promoter Score – How likely is your customer to recommend your company’s services and products? A quality chatbot can help your company improve this score, which is also easily calculated via customer surveys.
Comm100
AUGUST 21, 2018
Like the user satisfaction rate, this information can be obtained from a customer satisfaction survey. Net Promoter Score – How likely is your customer to recommend your company’s services and products? A quality chatbot can help your company improve this score, which is also easily calculated via customer surveys.
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