The holiday survival toolkit: Deliver fantastic CX and get your employees through to January
Qualtrics
OCTOBER 24, 2019
The material you use to shape your training could include things like customer survey data about a given experience, traffic patterns and visit duration data, individual customer testimonials and NPS before during and after the holiday period. ??You You may also be taking on new or temporary staff to handle the peak season.
32 
Let's personalize your content