Customer Experience Management Customer Feedback Engineering Invoicing 
Lumoa
MAY 21, 2018
Organizational roles in customer experience management. Marketing Marketing, which often substitutes or fulfils the role of Customer Experience management, must tailor the customer communications to align with customer segments. Marketing is about creating brand experience. That's fair.
Lumoa
MAY 21, 2018
Organizational roles in customer experience management. Marketing Marketing, which often substitutes or fulfils the role of Customer Experience management, must tailor the customer communications to align with customer segments. Marketing is about creating brand experience. That's fair.
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