Customer Experience Customer Service New Jersey Start-ups 
Inside Customer Service
AUGUST 11, 2022
Governments demand it with new laws mandating sustainable practices. The big trick is adopting sustainable practices without negatively impacting the customer experience. Billions get thrown away each year, but customers continue to use them because they are quick and convenient. Companies everywhere promote it.
Customer Bliss
MAY 8, 2018
Today’s post is from Robert Spector , best-selling author of The Mom & Pop Store: True Stories from the Heart of America and The Nordstrom Way to Customer Experience Excellence: Creating a Values-Driven Service Culture. Green five-and-ten-cent store in Newark, New Jersey, so she knew the rituals of retail.
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