Lightico

APRIL 4, 2024

Here’s where Intelligent Document Processing (IDP) for Auto Finance , elevates the role of the credit analyst, & emerges as a game-changing technology. Improved Customer Experience Faster loan processing translates to a swifter customer experience. Here’s a glimpse into its broader applications.

Finance 75

Finance Artificial Intelligence Data Entry Compliance 75

Lightico

SEPTEMBER 11, 2023

Digital transformation has become more than just a buzzword in the auto finance industry. To deliver fast, secure, and compliant digital customer experiences throughout the customer lifecycle, captive lenders must make digitization of critical processes a priority, while also ensuring that the efforts are economically viable.

Finance 52

Finance Compliance Unstructured Data Manufacturing 52

Lightico

FEBRUARY 11, 2024

In our last blog on the subject, we covered IDP for Auto Finance in general but here we are diving a little deeper into the application process, where we often find lenders employing teams of “stare and compare” analysts and underwriters. This is what sets Lightico IDP for Auto Finance apart. All with our pre-training.

Data Entry 98

Data Entry Compliance Finance Unstructured Data 98

CommBox

JANUARY 18, 2024

To check if you are focusing on the right ones, determine if automating these use cases will impact the bottom line in the following ways: Support more volume Improve service level & customer experience Initiate a new service Increase cost savings The answer is often hidden in cost structures, budgets or roadmaps.

AI 98

AI Unstructured Data Engineering CRM 98

Intercom

APRIL 20, 2023

The reasoning is pretty straightforward: If you invest in the customer experience, it’ll improve. Say you’re the Head of Customer Experience. The customer experience is important; everybody knows it. That’s what sets “Change Makers” apart, as customer experience expert Jim Tincher calls them.

Net Promoter Score 52

Net Promoter Score Customer Experience CX Finance 52

SugarCRM

APRIL 26, 2021

When you think about it, it sort of makes sense—data is typically organized by individual company departments, such as HR, finance, administration, sales, marketing, and other divisions. Data silos prevent companies from gaining actionable, valuable insight into their customers—barring a high-definition customer experience.

Unstructured Data 59

Unstructured Data CRM Finance Artificial Intelligence 59