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19 Pieces of Advice Customer Success Mentors Would Give Frontline Customer Success Managers

ClientSuccess

Customer Success starts and ends with helping others realize value. 2) From : Vic Kasoff , Director of Customer Experience | Company : NarrativeDx | Location : Austin, Texas. Two-fold: If it’s good for your customer’s business it’s good for your business, and you cannot exceed expectations if you do not set expectations.

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MRM: The shift to digital in B2B

Qualtrics

The marketing departments of today, and I would say equally on the sales side, uses a fundamentally outdated model relative to the current marketplace, in order to drive success for its business. How should we be thinking about using digital transformation and strategy to increase sales and penetration with customers?

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