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How Tesla Uplifts the Insurance Customer Experience

Lightico

MAY 2, 2022

Tesla is on a mission to revolutionize the car insurance customer experience. But what Musk is trying to do reflects the broader trend of companies putting the insurance customer experience first. The real-time insurance product will now also be offered in Oregon, Colorado, and Virginia.

Customer Experience 59
Customer Experience Net Promoter Score Innovation Touchpoint 59
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Comcast Customer Experience Improvement Plan, With Charlie Herrin – CB73

Customer Bliss

OCTOBER 17, 2017

Comcast Customer Experience – Episode Overview. Charlie Herrin is the Chief Customer Experience Officer at Comcast, based out of Philadelphia. One of the biggest is Comcast moving from a “product focus” to a “customer experience focus.” The Big Themes Of This Episode.

Net Promoter Score 23
Net Promoter Score Customer Experience NPS CX 23
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