Customer Feedback Double-Barreled Question Start-ups Text Analytics 
InteractionMetrics
SEPTEMBER 17, 2019
Essentially, my rep is pushing for the answers he wants his higher ups to see. They would put a kibosh on leading questions and never bug customers with irrelevant or rote inquiries. Toward this end, I have compiled some of the checks we use to vet the customer feedback programs that we manage for our clients.
InteractionMetrics
SEPTEMBER 17, 2019
Essentially, my rep is pushing for the answers he wants his higher ups to see. They would put a kibosh on leading questions and never bug customers with irrelevant or rote inquiries. Toward this end, I have compiled some of the checks we use to vet the customer feedback programs that we manage for our clients.
Expert insights. Personalized for you.
45 
Let's personalize your content