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15 CX Experts Talk about the Future and Challenges of Customer Experience in 2018 [part 2]

Lumoa

Now, luckily for everyone and especially the customers, more and more brands put more and more effort into developing its customer experience. Also, new tech solutions such as AI and machine learning have been getting a lot of attention. So, what should we expect in the nearest future? Read the full answers here below.

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Customer Experience Challenges According to 15 CX Experts

Lumoa

Now, luckily for everyone and especially for the customers, more and more brands put more and more effort into developing its customer experience. data security, gig economy, AI, machine learning).” Never underestimate the customers expectation in CX. So, what should we expect in the nearest future? And why not?

CX 64