Remove Customer Relationship Management Remove Customer Satisfaction Remove Customer Service Sales Remove Social Media
article thumbnail

Your CRM, your choice

SugarCRM

Even in 2019, plenty of businesses aren’t entirely sure what Customer Relationship Management (CRM) solutions can do for them specifically. CRM is the train track for your marketing strategy, helping you execute, manage and report on every part of the process. Looking after customers.

CRM 43
article thumbnail

Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

Lynn Hunsaker – CXPA Board, Customer Experience Leader, Trainer, Author . Lynn Hunsaker started her career as chair of a 20-country, 6-division task force designing customer satisfaction methodology as a manager in the Strategic Planning department at then-Fortune-250-ranked Sonoco Products.