Happy Customers Feel Lucky: Learn From the Legacy of Lego
CSAT.AI
AUGUST 3, 2022
With v ideo games and apps , licensing with top entertainment franchises and a string of amusement parks , Lego is everywhere. A dedicated customer-focused attitude contributes to Lego’s immense success. Lego has a customer service formula that they abbreviate with FRKE (pronounced ‘freaky’, lol). Freaky Service.
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