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2020 Customer Experience: 20 Wishes

ClearAction

JANUARY 20, 2020

Forces on customers and business may otherwise make some turns that leave you behind. It’s a new decade that will be characterized differently by social, economic, technology, legal and competitive forces. Customer experience management (CXM) was developed in recent decades to increase customer lifetime value.

CXM 120
CXM Customer Experience Non-Profits Close the Loop 120
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2020s Customer Value: 20 Wishes

ClearAction

JANUARY 20, 2020

Forces on customers and business may otherwise make some turns that leave you behind. It’s a new decade that will be characterized differently by social, economic, technology, legal and competitive forces. Customer experience management (CXM) was developed in recent decades to increase customer lifetime value.

CXM 90
CXM Non-Profits Close the Loop CX 90
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