Effective customer engagement is business critical – insights from Harvard Business Review Analytic Services
Intercom
JULY 25, 2022
With all of these pain points and lost opportunities, it’s no surprise that nearly half (48%) of respondents say they are investing in new or improved customer engagement technologies – such as customer relationship management (CRM), artificial intelligence and machine learning, and data analytics in the next 18 months.
104 
Let's personalize your content