SurveySensum

JANUARY 16, 2024

It consists of insights received from different customers about their experiences with your brand as well as your products or services. Think of customers complaining about your whitening soap that doesn’t really make their complexion fair. As such, it makes sense to understand what these customers need and want.

Innovation 52

Innovation Non-Profits Social Media Customer Feedback 52

SurveySensum

JANUARY 16, 2024

It consists of insights received from different customers about their experiences with your brand as well as your products or services. Think of customers complaining about your whitening soap that doesn’t really make their complexion fair. As such, it makes sense to understand what these customers need and want.

Innovation 52

Innovation Non-Profits Social Media Customer Feedback 52

Comm100

NOVEMBER 25, 2020

There is a lot of curiosity surrounding the latest technological advancements, and Artificial Intelligence (AI) and Customer Relationship Management (CRM) are no different. It’s the same thing for customer support. In this age of digital transformation, customer service is becoming more and more proactive.

CRM 52

CRM AI Customer Service ML 52