Customer Relationship Management Predictive Analytics Sentiment Analysis Touchpoint 
SurveySensum
DECEMBER 1, 2021
Using this free NPS tool, you can analyze data with real-time, journey-based dashboards, and identify customer issues with a sentiment analysis feature. . The tool offers real-time customized dashboards to take quick actions and make improvements. Best features . Free – $0/month. Premium – $224/month.
Experience Investigators
FEBRUARY 20, 2024
Voice of the Customer (VoC) programs have leveraged some level of artificial intelligence (AI) in many ways already, including pattern recognition, predictive analytics, and sentiment analysis. Generative AI can also deliver recommended messaging based on these predictive customer insights.
Expert insights. Personalized for you.
52 
Let's personalize your content